New OHPN

Welcome to OHPN

CQC Quality Improvement
Support for Homecare
Providers

Welcome to Outstanding Homecare Providers Network Ltd (trading as OHPN), a veteran-led consultancy helping homecare providers exceed CQC expectations and deliver outstanding care. We bring strategic precision and a duty of care to every partnership. Through expert consultancy and mentorship, we don’t just help you comply, we help you excel. Let’s build something outstanding together.

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Who We Help

Support for CQC-Rated Homecare Providers at Every Stage

Whether you’re recovering from poor ratings or striving for ⭐ Outstanding, we help homecare providers move forward with structure, clarity, and evidence that stands up to inspection.

We support providers who are:

🔴 Inadequate or 🟠 Requires Improvement

Needing a fast, focused recovery plan

🟢 Good

Ready to level up and achieve ⭐ Outstanding with confidence

Action plans

Preparing for reinspection, audits, or action plans with CQC

New providers

New providers, building safe, compliant systems from day one

Rated Requires Improvement

Rated Good, but aiming to reach Outstanding with confidence

Preparing for a CQC reinspection, audit, or follow-up

New providers setting up safe, compliant systems from day one

Why OHPN Is Different?

Structured Tools That Drive Real Improvement

Most consultancy services offer generic templates that don’t solve core quality problems. At OHPN, we do things differently.

We use structured, evidence-informed tools that help homecare providers:

Our Approach is

Our Toolkit

You won’t get off-the-shelf templates. You’ll get real tools adapted from NHS improvement models and built for the CQC Single Assessment Framework:

RootFix Diagnostic™

Spot hidden risks early

FocusPath Framework™

Turn your goals into SMART, CQC-aligned actions

CulturalSafetyView Diagnostic™

Understand your early culture and safety signals

ImpactCycle Framework™

Build quality habits from day one

RiskSight Map™

Visually track risks before inspectors do

Case Studies Real Impact, Real Tools

We’re a new organisation, but our methods are grounded in proven healthcare improvement frameworks adapted for homecare and built to deliver results. As we begin supporting providers, we’ll be publishing full case studies soon. In the meantime, here’s how our tools are designed to help services at every rating level:

From Startup to CQC Registration Success

A first-time provider approached OHPN with no prior experience in social care...

View Full Case Study

Turning a Rejected CQC Application into Approval

A care provider faced rejection due to incomplete compliance documentation...

See How We Did It

Complete Home Care Business Launch in 90 Days

A client wanted to launch a domiciliary care agency from scratch....

Explore This Project

Testimonials

What Our Clients Say About Us

"Worked with OPN on a business to business level and they have proved to be very competent and efficient. All the information required was provided timely and was of higher quality. The engagement with customers is also of high calibre. Would highly recommend."

Precious Madzima Director, Veritable Business Solutions Ltd

"First class service. I had first class service from Bryan and his dedicated team for all my CQC Application and business mentorship. I wouldn't have done it without their support. Very reliable Team. I highly recommend them for all CQC mentorship and after care."

C. Adomako Director, STARLIGHT EMPLOYMENT SERVICES LIMITED

"We are incredibly grateful for the exceptional website you developed for us. The final product is truly state-of-the-art—visually stunning, user-friendly, and perfectly aligned with our brand identity. Your team's professionalism, attention to detail, and commitment to excellence exceeded our expectations. Thank you for bringing our vision to life so seamlessly. We look forward to continued collaboration in the future."

N. Ndlovu Director, SHANAYA HEALTHCARE LTD

"OHPN is an excellent organisation with great company values. I was with the team for only a few months but in that period I was able to learn a lot from the management. OHPN provides adequate support to organisations that are looking to get into providing healthcare support. We all aimed to provide an outstanding service to all our clients. There were also plenty of opportunities for growth as a junior staff member as it provides professional opportunities and advancement within the company."

V. Masuku Former Office Administrator, OHPN

"I would like to extend my sincere thanks for the professional assistance provided in response to my urgent query. The help I received was not only prompt but also exceptionally thorough and well-considered, greatly contributing to the amendment of my project. The efficiency and quality of the response exceeded my expectations, demonstrating a high level of expertise and dedication. I am truly appreciative of the support and the positive impact it has had on my work. Thank you once again for your outstanding service."

M. Mapanzure Director, SCHIPLINC LTD

"We approached OHPN services when we were stuck with the CQC application process. Brian was an amazing source of support with the process, through his expertise in relation to the policies and the processes involved in the application we were successful with our application. Brian walked with us throughout the process, very patient, attention to detail, taking that extra mile to ensure that we were well equipped for the CQC application process. I feel knowledgeable and confident through the services provided to us by OHPN. I would highly recommend OHPN, their service is exceptional!"

J. Mugadza Registered Manager, ARM2ARM SUPPORT LTD

"The service I received from OHPN was outstanding. I had struggled to understand the CQC registration processes and interview but Brian was happy to pick up the pieces and finish the puzzle. He has solid understanding of business models, policies and regulations at all levels and good governance. He provided a unique and tailor-made service that matched my learning needs. He was there for me not only until the interview but even after as I started to develop the business. I recommend OHPN to anyone preparing for CQC registration and interview."

S. Motsi Director, EVERYDAY LIVING HEALTHCARE LTD

"Once Bryan became my mentor, he helped me to see my business plan as simple and straightforward. I was able to easily see the home care industry, the different niches of it, and where my business could make the biggest impact. Because Bryan is passionate about what he does, he was able to quickly understand my business plan and point me in the right direction to clear up the gray areas and cement my ideas. I could see the value of my company growing every time I talked to him. He knew exactly what to do with the website I had started building at the time. He helped me develop exactly what I needed for my site's user-friendly feature, which to me is a huge win for what I have in store for the future."

N. Sabao Director, AVERLEY QWARA HEALTHCARE LTD

"Our company recently had the privilege of participating in a mentorship program led by Outstanding Homecare Providers, and it has been nothing short of a game-changer for us. As we look back on this invaluable experience, we are compelled to share our thoughts on the incredible impact it has had on our team and business. From the very beginning, it was evident that Outstanding Homecare Providers was deeply committed to our success. Their team exuded professionalism, expertise, and a genuine passion for mentoring emerging businesses like ours. This dedication set the stage for what would become an enriching and transformative journey."

Mary M RM, Devoted Home Care Services Ltd